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here are 11 of our most
frequently asked questions (faqs)

Who is Freelancer PA?

Freelancer PA is a boutique company of virtual assistants with a variety of skills in office administration and digital applications. We assist entrepreneurs and business owners in managing workloads to restore flexibility to their schedules. We pride ourselves on offering and providing a highly personalised, efficient and confidential service. 

What are the benefits of hiring a Freelance Virtual Assistant?

By engaging a freelance Virtual Assistant, you will benefit from our wide range of skills and expertise without the costs of employing staff. Our Virtual Assistants can assist your business at an hourly rate, and only when you require. You will also benefit from new systems and processes aimed at maximising efficiency, saving you time and money in the long run. Lastly, you will gain access to personalised services and solutions in a variety of areas, from marketing support to administrative tasks.

What type of people use Freelancer VA’s services?

Our clients range from small business owners, entrepreneurs, contractors, consultants, start-ups and anyone who wants to regain control of their time and restore flexibility to their schedule. 

What does it cost for VA services?

Our VA’s can be hired on an hourly basis, or in blocks of hours to suit you. Click here to view our rates and subscription packages. Click here for our rates

What if the service I am requiring is not on the Services list in your website?

We are always happy to discuss services that are not specified on the website. If we have not listed the support that you are looking for, please contact us to find out how we can assist you, or to get a referral to one of our trusted partners.

How do I know that what I have asked for will be completed?

You have our personal guarantee that all work will be completed on time to the best of our ability.  Before any work is undertaken a Service Agreement will be put in place to extend legal protection to both parties. 

How are services paid for?

By bank transfer within seven working days of receipt of the invoice.

Are there any hidden costs?

There are no hidden costs.

Why should I use you rather than do it myself?

Save yourself valuable time by delegating mundane or repetitive tasks to us so that you can remain focused on the tasks that you enjoy.

  • You will be able to utilise our wide range of skills, expertise, and knowledge to ensure that tasks are completed to a professional standard.
  • Reduce your stress by allowing us to handle the backlog.
  • Enjoy the flexibility of getting support on an hourly basis whenever you need.
  • Reduce your mental load by allowing us to accommodate your preferences, anticipate your needs and deal with items before you ask.

How do you keep my information secure and confidential?

We use Click-Up and Lastpass to keep all our passwords secure. Only those that are privy to the particular information have access to these.
 
All of our VA’s have signed a confidentiality agreement and are bound by this at all times.  

How does Freelancer PA stand out from the rest?

  • Commitment to excellence, quality and attention to detail.
  • All information is dealt with in a private and confidential manner.
  • Strong focus on problem-solving and finding solutions.
  • Demonstrated ability to foresee problems and be proactive. 
  • Promptly responds to requests with accuracy.
  • Dedication to understanding the key elements and importance of every project or task.
  • A continuous quality improvement approach to all work.
  • A willingness to work in partnership with others, as directed by the client.
  • Commitment to anticipating your needs, utilising the manifold skills of our team, and tailoring our services to your personal and unique preferences.

Who is Freelancer PA?
Freelancer PA is a boutique company who prides itself on offering and providing a highly personalised, efficient and confidential service to those that would prefer to leave the mundane personal jobs to someone else to complete.

What are the benefits of hiring a Freelance Personal Assistant?

Freelancer PA has their own office as a base and is paid on the basis of the work done.  This takes the hassle out of paying monthly salary, employee benefits, medical benefits, etc. that must be taken care of when you employ a full-time assistant. A Freelancer PA can either work independently or as a part an organisation and offer top quality services to clients.

What type of people use Freelancer PA’s services?

Anyone wanting to regain control of their time by focusing on and enjoying the more important things in life.

Catering to clients with active personal, professional or social lifestyles as well as to freelancers, entrepreneurs, consultants and small businesses.

What if the service I am requiring is not on the Services List in your website?

Freelancer PA will be happy to discuss services that are not specified on the website. These are a guide only.

How do I know that what I have asked for will be completed?

You have Freelancer PA’s personal guarantee that all work will be completed on time to the best of their ability.  Before any work is undertaken both parties will sign an Employment Agreement to cover both parties.

How are services paid for?

By bank transfer within 7 working days of receipt of the invoice.

Are there any hidden costs?

There are no hidden costs. For information on  our current pricing click here.

Why should I use you rather than do it myself?

·         Freelancer PA can save you valuable time by taking items off your plate allowing you to enjoy things that really matter to you.

·         We have a wide range of knowledge, experience and contacts to get the job done to a high standard.

·         We can reduce the stress in your life by handling the backlog and giving you back your precious time.

·         We can become indispensable as we are able to run projects the way we know you prefer and be proactive.

How does Freelancer PA stand out from the rest?

·         Commitment to excellence, quality and attention to detail

·         All information is dealt with in a private and confidential manner

·         A problem solving and solution oriented focus

·         Promptly responds to requests with accuracy and a courteous demeanour

·         A clear understanding of the importance of every task we are involved in

·         A continuous quality improvement approach to all work

·         A willingness to work in partnership with others as directed by the client

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